We have upgraded our Online Claims Portal to better serve our customers. If you have already submitted a claim using the previous portal, you will need to re-register your account using the same email address. Rest assured, we still have your claim, and you will be able to view its current status on the new portal. We apologize for the inconvenience.

Claim Forms

Report a Claim for Other CIBC InsuranceTo make a claim for any of the following insurance benefits (if included on your CIBC credit card): Auto Rental Collision/Loss Damage Waiver Insurance, Purchase Security/Extended Warranty Insurance, Flight/Bag Delay and Lost Baggage Insurance, please visit here.
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