One of Global Excel Management's most important priorities is your satisfaction and in order to continue improving our claims and assistance service, we welcome your feedback. Your comments are very valuable to us as it helps us understand what is important to you and tells us how we can improve our service delivery.
Global Excel is committed to providing the highest level of customer satisfaction. Your feedback is important to us and will assist us as we strive to continuously improve our service delivery.
This is how the Quality Management department will handle your complaint or appeal.
Note: Please review the other email categories in the above drop down menu before sending an appeal or complaint.
Expenses related to a medical emergency or consultation, such as medical or pharmacy bills.
Expenses for Trip Cancellation, Trip Interruption, Flight Delay, Baggage, Purchase Security, Extended Warranty, or Auto Rental Collision/Loss Damage Insurance.