{{litUpdatedTripCanRDHeader}}
List of accepted file types are pdf, tiff, png, jpeg, jpg, gif, bmp, doc, docx, rtf, txt, odt.
Please ensure that any documents uploaded are not password protected. If they are, please remove the password before uploading. This will help reduce delays in processing your claim.
We require that you send us the following requirements in order to process your claim. You can upload these documents to your request using the upload function below.
List of accepted file types are pdf, tiff, png, jpeg, jpg, gif, bmp, doc, docx, rtf, txt, odt.
Please ensure that any documents uploaded are not password protected. If they are, please remove the password before uploading. This will help reduce delays in processing your claim.
1. Credit Card Statement *
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A copy of your Credit Card Statement showing the purchase on your credit card or through the redemption of reward points associated with the Account and the first page showing the name and address of cardholder, the card type and the first 6 and last 4 digits of the Credit Card Number. A screenshot of the banking App transactions and/or the online Account Activity Page are not acceptable.
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Please submit documentation which support the cause of your trip cancellation. This could be a copy of a subpoena for court/jury duty, a letter from your employer, a report from your airline/cruise, etc.
+ More Info.
If the cancellation is a result of sickness or injury, please include the medical certificate fully completed by the treating physician. The physician who fills out the medical certificate must be the same one who treated the sick or injured person on the date of the incident that caused the cancellation. If the cancellation is a result of an ongoing health condition (of yourself, spouse, or dependent child), we may request that you provide your family physician's clinical notes at a later date. However if you have these documents available, we recommend you include them with your request now.
+ More Info.
In the event that you are cancelling your trip as a result of a death, please provide a copy of the death certificate or obituary of the deceased.
+ More Info.
Attach a copy of your original booking invoice for all travel arrangements
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Submit proof of payment (copy of your credit card statement, copy of cheque, etc.) for each item claimed on the expense list. Please refer to the table below to list your expenses.
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Attach all unused airline ticket(s) and any other travel documents for your original trip.
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Proof of cancellation for each item claimed.
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If you have received a refund from your travel agent or your travel supplier, please provide a copy of this statement or refund.
8. Other Supporting Documents
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Use this button to attach any other document you might have.
+ More Info.
Please submit documentation which support the cause of your trip cancellation. This could be a copy of a subpoena for court/jury duty, a letter from your employer, a report from your airline/cruise, etc.
+ More Info.
If the cancellation is a result of sickness or injury, please include the medical certificate fully completed by the treating physician. The physician who fills out the medical certificate must be the same one who treated the sick or injured person on the date of the incident that caused the cancellation. If the cancellation is a result of an ongoing health condition (of yourself, spouse, or dependent child), we may request that you provide your family physician's clinical notes at a later date. However if you have these documents available, we recommend you include them with your request now.
+ More Info.
In the event that you are cancelling your trip as a result of a death, please provide a copy of the death certificate or obituary of the deceased.
+ More Info.
Attach a copy of your original booking invoice for all travel arrangements
+ More Info.
Submit proof of payment (copy of your credit card statement, copy of cheque, etc.) for each item claimed on the expense list. Please refer to the table below to list your expenses.
+ More Info.
Attach all unused airline ticket(s) and any other travel documents for your original trip.
+ More Info.
Proof of cancellation for each item claimed.
+ More Info.
If you have received a refund from your travel agent or your travel supplier, please provide a copy of this statement or refund.
7. Other Supporting Documents
+ More Info.
Use this button to attach any other document you might have.
1. Credit Card Statement *
+ More Info.
A copy of your Credit Card Statement showing the purchase on your credit card or through the redemption of reward points associated with the Account and the first page showing the name and address of cardholder, the card type and the first 6 and last 4 digits of the Credit Card Number. A screenshot of the banking App transactions and/or the online Account Activity Page are not acceptable.
+ More Info.
If the cancellation is a result of the death of an insured person (yourself, spouse or dependent child), please include the medical certificate fully completed by the treating physician. The physician who fills out the medical certificate must be the same one who treated the deceased on the date of the incident that caused the cancellation. Please note we may request that you provide your family physician's clinical notes at a later date. However if you have these documents available, we recommend you include them with your request now.
+ More Info.
In the event that you are cancelling your trip as a result of a death, please provide a copy of the death certificate or obituary of the deceased.
+ More Info.
Attach a copy of your original booking invoice for all travel arrangements
+ More Info.
Submit proof of payment (copy of your credit card statement, copy of cheque, etc.) for each item claimed on the expense list. Please refer to the table below to list your expenses.
+ More Info.
Attach all unused airline ticket(s) and any other travel documents for your original trip.
+ More Info.
Proof of cancellation for each item claimed.
+ More Info.
If you have received a refund from your travel agent or your travel supplier, please provide a copy of this statement or refund.
9. Other Supporting Documents
+ More Info.
Use this button to attach any other document you might have.
+ More Info.
If the cancellation is a result of the death of an insured person (yourself, spouse or dependent child), please include the medical certificate fully completed by the treating physician. The physician who fills out the medical certificate must be the same one who treated the deceased on the date of the incident that caused the cancellation. Please note we may request that you provide your family physician's clinical notes at a later date. However if you have these documents available, we recommend you include them with your request now.
+ More Info.
In the event that you are cancelling your trip as a result of a death, please provide a copy of the death certificate or obituary of the deceased.
+ More Info.
Attach a copy of your original booking invoice for all travel arrangements
+ More Info.
Submit proof of payment (copy of your credit card statement, copy of cheque, etc.) for each item claimed on the expense list. Please refer to the table below to list your expenses.
+ More Info.
Attach all unused airline ticket(s) and any other travel documents for your original trip.
+ More Info.
Proof of cancellation for each item claimed.
+ More Info.
If you have received a refund from your travel agent or your travel supplier, please provide a copy of this statement or refund.
8. Other Supporting Documents
+ More Info.
Use this button to attach any other document you might have.
1. Credit Card Statement *
+ More Info.
A copy of your Credit Card Statement showing the purchase on your credit card or through the redemption of reward points associated with the Account and the first page showing the name and address of cardholder, the card type and the first 6 and last 4 digits of the Credit Card Number. A screenshot of the banking App transactions and/or the online Account Activity Page are not acceptable.
+ More Info.
We required documentation that supports your trip interruption claim. This could be a copy of a subpoena for court/jury duty, a letter from your employer. a report from your airline/cruise, etc.
+ More Info.
A medical certificate or letter showing personal attendance by a doctor during the trip, the date and nature of the illness, details of your treatment and the doctor's declaration that it was for medical reasons, for either yourself or other covered persons, that your trip was interrupted. If the interruption is a result of an ongoing health condition (of yourself, spouse or dependent child) we may request that you provide your family physician's clinical notes at a later date. However if you have them on hand already, we recommend you include them with your request now.
+ More Info.
A medical certificate or letter showing personal attendance by a doctor during the trip, the date and nature of the illness, details of your treatment and the doctor's declaration that it was for medical reasons, for either yourself or other covered persons, that your trip was interrupted.
+ More Info.
In the event that you are interrupting your trip as a result of a death, please provide a copy of the death certificate or obituary of the deceased.
+ More Info.
Attach all unused airline ticket(s) and any other travel documents for your original trip.
+ More Info.
Attach a copy of your original booking invoice for all travel arrangements.
5. Proof of Payment - Original
+ More Info.
Submit proof of payment (copy of your credit card statement, copy of cheque, etc.) for your original travel arrangements.
+ More Info.
Attach copies of any new flight itinerary or boarding passes.
7. Proof of Payment - Interruption
+ More Info.
Proof of Payment and receipts for expenses due to the interruption. Please refer to the table below to list your expenses.
8. Other Supporting Documents
+ More Info.
Use this button to attach any other document you might have.
+ More Info.
If the interruption is a result of the death of an insured person (yourself, spouse or dependent child), please include the medical certificate fully completed by the treating physician. The physician who fills out the medical certificate must be the same one who treated the deceased on the date of the incident that caused the interruption. Please note we may request that you provide your family physician's clinical notes at a later date. However if you have these documents available, we recommend you include them with your request now.
+ More Info.
In the event that you are interrupting your trip as a result of a death, please provide a copy of the death certificate or obituary of the deceased.
+ More Info.
Attach all unused airline ticket(s) and any other travel documents for your original trip.
+ More Info.
Attach a copy of your original booking invoice for all travel arrangements.
6. Proof of Payment - Original
+ More Info.
Submit proof of payment (copy of your credit card statement, copy of cheque, etc.) for your original travel arrangements.
+ More Info.
Attach copies of any new flight itinerary or boarding passes.
8. Proof of Payment - Interruption
+ More Info.
Proof of Payment and receipts for expenses due to the interruption. Please refer to the table below to list your expenses.
9. Other Supporting Documents
+ More Info.
Use this button to attach any other document you might have.
+ More Info.
We required documentation that supports your trip interruption claim. This could be a copy of a subpoena for court/jury duty, a letter from your employer. a report from your airline/cruise, etc.
+ More Info.
A medical certificate or letter showing personal attendance by a doctor during the trip, the date and nature of the illness, details of your treatment and the doctor's declaration that it was for medical reasons, for either yourself or other covered persons, that your trip was interrupted. If the interruption is a result of an ongoing health condition (of yourself, spouse or dependent child) we may request that you provide your family physician's clinical notes at a later date. However if you have them on hand already, we recommend you include them with your request now.
+ More Info.
A medical certificate or letter showing personal attendance by a doctor during the trip, the date and nature of the illness, details of your treatment and the doctor's declaration that it was for medical reasons, for either yourself or other covered persons, that your trip was interrupted.
+ More Info.
In the event that you are interrupting your trip as a result of a death, please provide a copy of the death certificate or obituary of the deceased.
+ More Info.
Attach all unused airline ticket(s) and any other travel documents for your original trip.
+ More Info.
Attach a copy of your original booking invoice for all travel arrangements.
4. Proof of Payment - Original
+ More Info.
Submit proof of payment (copy of your credit card statement, copy of cheque, etc.) for your original travel arrangements.
+ More Info.
Attach copies of any new flight itinerary or boarding passes.
6. Proof of Payment - Interruption
+ More Info.
Proof of Payment and receipts for expenses due to the interruption. Please refer to the table below to list your expenses.
7. Other Supporting Documents
+ More Info.
Use this button to attach any other document you might have.
+ More Info.
If the interruption is a result of the death of an insured person (yourself, spouse or dependent child), please include the medical certificate fully completed by the treating physician. The physician who fills out the medical certificate must be the same one who treated the deceased on the date of the incident that caused the interruption. Please note we may request that you provide your family physician's clinical notes at a later date. However if you have these documents available, we recommend you include them with your request now.
+ More Info.
In the event that you are interrupting your trip as a result of a death, please provide a copy of the death certificate or obituary of the deceased.
+ More Info.
Attach all unused airline ticket(s) and any other travel documents for your original trip.
+ More Info.
Attach a copy of your original booking invoice for all travel arrangements.
5. Proof of Payment - Original
+ More Info.
Submit proof of payment (copy of your credit card statement, copy of cheque, etc.) for your original travel arrangements.
+ More Info.
Attach copies of any new flight itinerary or boarding passes.
7. Proof of Payment - Interruption
+ More Info.
Proof of Payment and receipts for expenses due to the interruption. Please refer to the table below to list your expenses.
8. Other Supporting Documents
+ More Info.
Use this button to attach any other document you might have.
Take and upload clear pictures of the invoices for medical, dental or pharmacy services purchased.
Take and upload clear pictures of the receipts for payment of associated invoices. Credit card or bank statements will not be accepted.
3. Complete Form Accurately.
1. Credit Card Statement *
+ More Info.
A copy of your Credit Card Statement showing the purchase on your credit card or through the redemption of reward points associated with the Account and the first page showing the name and address of cardholder, the card type and the first 6 and last 4 digits of the Credit Card Number. A screenshot of the banking App transactions and/or the online Account Activity Page are not acceptable.
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List of the contents of your baggage. Please include original receipts indicating the value, the purchase date, or any proof of ownership such as guarantee, credit card voucher, instruction booklet or picture for each item included in your list of continents. If the original receipt is not available please submit a detailed description of each item which includes the brand, model, size, date of purchase and any other information which may help in determining the replacement cost.
3. Damaged Luggage Repair Receipt
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If claiming for damaged luggage, please submit an estimate for the repair or receipt for the repair.
4. Property Irregularity Report
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A Property Irregularity Report when luggage is lost or damaged while in the custody of the airline.
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Proof of settlement with the airline which includes details of the airline's payment or refusal of your claim.
6. Other Supporting Documents
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Use this button to attach any other document you might have.
+ More Info.
List of the contents of your baggage. Please include original receipts indicating the value, the purchase date, or any proof of ownership such as guarantee, credit card voucher, instruction booklet or picture for each item included in your list of continents. If the original receipt is not available please submit a detailed description of each item which includes the brand, model, size, date of purchase and any other information which may help in determining the replacement cost.
2. Damaged Luggage Repair Receipt
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If claiming for damaged luggage, please submit an estimate for the repair or receipt for the repair.
3. Property Irregularity Report
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A Property Irregularity Report when luggage is lost or damaged while in the custody of the airline.
+ More Info.
Proof of settlement with the airline which includes details of the airline's payment or refusal of your claim.
5. Other Supporting Documents
+ More Info.
Use this button to attach any other document you might have.
1. Credit Card Statement *
+ More Info.
A copy of your Credit Card Statement showing the purchase on your credit card or through the redemption of reward points associated with the Account and the first page showing the name and address of cardholder, the card type and the first 6 and last 4 digits of the Credit Card Number. A screenshot of the banking App transactions and/or the online Account Activity Page are not acceptable.
+ More Info.
List of the items which were lost/damaged. Please include original receipts indicating the value, the purchase date, or any proof of ownership such as guarantee, credit card voucher, instruction booklet or picture for each item included in your list of contents. If the original receipt is not available please submit a detailed description of each item which includes the brand, model, size, date of purchase and any other information which may help in determining the replacement cost.
3. Damaged Luggage Repair Receipt
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If claiming for damaged luggage, please submit an estimate for the repair or receipt for the repair.
+ More Info.
A report by the police and by the hotel manager, tour guide or transportation authorities in whose custody the insured property was at the time of loss.
5. Other Supporting Documents
+ More Info.
Use this button to attach any other document you might have.
+ More Info.
List of the items which were lost/damaged. Please include original receipts indicating the value, the purchase date, or any proof of ownership such as guarantee, credit card voucher, instruction booklet or picture for each item included in your list of contents. If the original receipt is not available please submit a detailed description of each item which includes the brand, model, size, date of purchase and any other information which may help in determining the replacement cost.
2. Damaged Luggage Repair Receipt
+ More Info.
If claiming for damaged luggage, please submit an estimate for the repair or receipt for the repair.
+ More Info.
A report by the police and by the hotel manager, tour guide or transportation authorities in whose custody the insured property was at the time of loss.
4. Other Supporting Documents
+ More Info.
Use this button to attach any other document you might have.
1. Credit Card Statement *
+ More Info.
A copy of your Credit Card Statement showing the purchase on your credit card or through the redemption of reward points associated with the Account and the first page showing the name and address of cardholder, the card type and the first 6 and last 4 digits of the Credit Card Number. A screenshot of the banking App transactions and/or the online Account Activity Page are not acceptable.
+ More Info.
Original itemized receipts for expenses actually incurred and description of items purchased.
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A copy of the baggage claim report issued by the airline.
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Proof of delivery of the baggage.
5. Other Supporting Documents
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Use this button to attach any other document you might have.
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Original itemized receipts for expenses actually incurred and description of items purchased.
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A copy of the baggage claim report issued by the airline.
+ More Info.
Proof of delivery of the baggage.
4. Other Supporting Documents
+ More Info.
Use this button to attach any other document you might have.
1. Credit Card Statement *
+ More Info.
A copy of your Credit Card Statement showing the purchase on your credit card or through the redemption of reward points associated with the Account and the first page showing the name and address of cardholder, the card type and the first 6 and last 4 digits of the Credit Card Number. A screenshot of the banking App transactions and/or the online Account Activity Page are not acceptable.
+ More Info.
Itemized original receipts for actual expenses incurred.
+ More Info.
Alternate boarding pass or flight delay report from airline
4. Other Supporting Documents
+ More Info.
Use this button to attach any other document you might have.
+ More Info.
Itemized original receipts for actual expenses incurred.
+ More Info.
Alternate boarding pass or flight delay report from airline
3. Other Supporting Documents
+ More Info.
Use this button to attach any other document you might have.
1. Credit Card Statement *
+ More Info.
A copy of your Credit Card Statement showing the purchase on your credit card or through the redemption of reward points associated with the Account and the first page showing the name and address of cardholder, the card type and the first 6 and last 4 digits of the Credit Card Number. A screenshot of the banking App transactions and/or the online Account Activity Page are not acceptable.
+ More Info.
Invoice issued by hotel/motel.